How To Fix a Nest Camera That Repeatedly Goes Offline

The Google Nest home security system warns people about possible attackers by using a simple camera inside the house.

It’s a useful tool that also enables parents to keep an eye on their kids and pets while they’re away from home. However, Nest cameras occasionally have issues.

Here are tips on how you can fix a Nest camera that repeatedly goes offline:

1. Start the Nest camera network again.

2. Look through the power connections on your Nest camera.

3. Get the most recent version of the Nest app.

4. To find out how hot your Nest camera is, scan it.

5. Check that the WiFi router is turned on.

6. Put the Nest camera nearer your WiFi router.

7. Buy a WiFi router that is more potent.

8. Analyze the bandwidth use in your home.

One of the most common issues that Nest owners experience is a camera that repeatedly goes offline.

This guide will explore the steps residents can take to solve this issue and prevent it from happening again.

Table of Contents  Hide 
1. Restart the Nest Camera Network
2. Check Your Nest Camera’s Power Connections
3. Scan Your Nest Camera To Check Its Temperature
4. Ensure Your WiFi Router Is Plugged In
5. Move Your WiFi Router Closer to the Nest Camera
6. Purchase a More Powerful WiFi Router
7. Review Your Household’s Bandwidth Usage
8. Key Takeaways

1. Restart the Nest Camera Network

1. Should I restart the Nest Camera Network?
The easiest and quickest fix for a Nest camera that keeps going offline may turn out to be the now-famous IT tip, “Try turning it off and on again.”
Because your Nest camera sometimes gets software updates that require a full restart or reset, this is what happens.

Press and hold the reset button on the back of your Nest camera to restart it.

After five seconds, let go of the button.

Your Nest camera will restart itself, possibly resolving your connectivity issue.

Of course, if this remedy doesn’t wind up working, your next move should be to make sure the camera’s power wires are linked to a functioning outlet.

2. Check Your Nest Camera’s Power Connections

If your Nest camera isn’t firmly plugged into a power source, it may often turn off or lose connection to the WiFi signal in your home.

Examine the USB and power cables for the gadget.

You might have identified the root cause of your Nest camera’s communication issues if the power cord plug isn’t flush with the outlet (or the USB connector is just a little bit loose from the camera).

3. Scan Your Nest Camera To Check Its Temperature

A Nest camera can stop working in extremely hot or cold environments, just like many other electronic gadgets.

For instance, if your Nest camera is next to an HVAC vent or you’re using a Nest Doorbell camera, it can go offline due to inappropriate temperature variations.

A Google Nest camera can typically function in a temperature range of approximately 0°F to 100°F (18°C to 38°C).

It can be difficult to determine just how warm or cold your gadget is, though.

High up against a wall, facing the main entrance, is one of the most suggested locations to mount a Nest camera.

There is another technique to check the temperature of your gadget without risking ladder climbing to get to it. You may avoid awkward ladders and time-consuming temperature checks by using an infrared temperature scanner.

To do this, you just need to turn on the scanner, point it at your camera, and read what it says on the screen.

In just a few seconds, you’ll get a precise reading of its temperature.

Naturally, you should move your camera to a more temperate location if it is too cold or hot there.

4. Ensure Your WiFi Router Is Plugged In

If your Nest camera is up-to-date, plugged in, and kept away from extreme temperatures, it might not be the cause of your spotty internet connection.

In this situation, look for power supply issues with your WiFi router.

Fortunately, the majority of homeowners will be aware right away if their home WiFi network isn’t plugged in or suffering from issues.

Before trying any other fixes, it’s still a good idea to make sure your router is fully connected to a functioning outlet.

5. Move Your WiFi Router Closer to the Nest Camera

Is your WiFi router powered on and functioning properly?

If so, distance may be the cause of your Nest camera’s connectivity troubles.

Keep in mind that WiFi routers have a defined broadcast range, and devices far from a router may not be able to receive its signal.

If you move your network closer to your Nest camera, it might help it stay connected and stop telling you that it’s offline.

However, this might not be practical, especially if your modem can only use one connection line.

The next best alternative is to get a brand-new, more potent WiFi router if you are unable to move your router closer to your Nest camera.

A fantastic way to improve internet access throughout your entire home and keep your Nest devices online is to upgrade your router to one that offers a larger range.

6. Purchase a More Powerful WiFi Router

Even though the typical WiFi network might last for several years before deteriorating and failing, you shouldn’t put off replacing your old WiFi router.

A router that could reach speeds of roughly 2 Gbps was amazing a few years ago.

But WiFi 6 is expected to replace the current WiFi standards, which means that router speeds could reach up to 10 Gbps!

It’s probably time to replace your most recent router if you can’t recall when you bought it or if it has been more than three years since you bought it.

By doing this, you might be able to extend the range of your house’s WiFi signal and keep all of your devices connected and operational.

7. Review Your Household’s Bandwidth Usage

You might find that you use up your allotted internet data far more quickly than you anticipated if your home is packed with devices that stay connected to your WiFi all day.

After this, your internet speed may slow down noticeably, and your Nest camera may lose connection often.

One of the easiest ways to find out what your current broadband speeds are is to use a free bandwidth speed test.

Your typical download and upload speeds will be displayed.

If your tests show that your download speed is less than 25 Mbps and your upload speed is less than 3 Mbps, you may have gone over your monthly data limit.

To fix this problem, you’ll probably need to increase your internet plan to one that has a greater data cap.

Of course, you may also choose to disconnect or switch off any of the devices in your house.

For instance, HD streaming services frequently use a lot of bandwidth, typically around 1 GB per hour.

So, if you often leave Netflix, Hulu, or other streaming TV services running while you’re away from home or asleep, you might want to work on changing these habits.

You might be able to save a significant amount of internet traffic by doing this.

Key Takeaways

If a Google Nest camera keeps turning off, it might not be able to connect to a power source or get a strong WiFi signal.

An ideal first step is to confirm that your Nest camera is hooked up to its power adapter.

Additionally, users might need to

Make sure the camera is not too hot or chilly.

Put their WiFi router nearer to their Nest camera.

Buy a WiFi router with more power.

They double-check their family’s bandwidth use.

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