Does Facebook not provide you with a code for two-factor authentication?
The two-factor authentication code is not being sent. Is that correct?
You won’t be able to access Facebook if the code is not sent.
You must therefore resolve the problem to access your account.
You need to know your phone number in order to do this.
Unfortunately, you won’t be able to access your Facebook account if you don’t have access to your phone number.
If that is the case, you must use the contact forms below to get in touch with Facebook support.
With the help of this guide, you can figure out how to fix the problem with Facebook’s two-factor authentication code not being sent or received.
How to fix Facebook two-factor authentication code not received
You should attempt unblocking your contacts to resolve Facebook two-factor authentication not received.
If unblocking your contacts doesn’t fix the problem with Facebook mobile texts and account verification, you need to report it.
You can do this by filling out the “Report an issue with verifying your account” and “Report an issue with Facebook mobile texts” forms.
After submitting the form, you must wait a few days for Facebook to respond.
Facebook will contact you via the email address you’ve provided.
Here are three ways to resolve Facebook two-factor authentication issues:
Method 1: Release your contacts
Method 2: Report an issue with your account’s verification.
Method 3: Report an issue with Facebook mobile text messages.
Method 1: Unblock your contacts
This is because you might have blocked Facebook as a contact in the past by accident.
You won’t be able to receive text messages from Facebook if you’ve blocked them as a contact.
Therefore, you must unblock Facebook as a contact in order to get a security code or 2-factor authentication.
Here’s how to unblock your contacts:
1. Go to your settings
You should first access the settings on your phone.
We’ll use an iOS device as an example throughout this guide.
First, pull down from the centre of your screen.
Then, find “Settings” and launch the settings app.
2. Tap on “Phone”
You’ll arrive at your settings after starting the settings app.
You can choose from a number of options in your settings, such as “Airplane Mode,” “Wi-Fi,” “Bluetooth,” and others.
Locate “Phone” by scrolling down your settings.
To access your phone’s settings, tap on “Phone.”
3. Tap on “Blocked Contacts”
iPhone contacts that are blocked
You’ll arrive at your phone’s settings after clicking “Phone.”
You can change “Siri & Search,” “Notifications,” “Incoming Calls,” and other settings on your phone.
Find “Blocked Contacts” by scrolling down.
To access your blocked contacts, tap “Blocked Contacts.”
4. Unblock all contacts
The Facebook two-factor verification code was not received.
You’ll see a list of the contacts you’ve blocked after tapping on “Blocked Contacts.”
One of the contacts you may have blocked is Facebook.
Therefore, you must unblock Facebook as a contact.
To do this, select “Edit” from the menu in the top right corner of the screen.
Open Facebook again and try sending the two-factor authentication code once more after removing all of your blocked contacts.
You should get the code this time.
Method 2: Report an issue with verifying your account
Reporting a problem with your account’s verification is the second option.
You must access the “Report an issue with verifying your account” form to do this.
The form must then be filled out and sent.
Finally, wait a few days for Facebook to reply to you via the email address you provided.
Here’s how to report a problem with your account being unable to be verified:
1. Go to the “Report an issue with verifying your account” form
Report an issue with Facebook account verification.
To report a problem with verifying your account, go to https://www.facebook.com/help/contact/283958118330524.
The first step is to access the “Report an issue with verifying your account” form.
To do this, enter “report an issue with verifying your account” into the Google search bar.
Next, click the search result titled “Report an Issue with Verifying Your Account.”
2. Fill up the form
There are several fields once you’re on the form.
This includes “Your email address,” “mobile network operator,” “phone number,” and “country.”
You must now fill out every field.
First, enter your email address in the “Your email address” field.
Enter a valid email address that you can access.
Second, fill out the “Mobile network operator” field with the name of your mobile network provider (e.g., AT&T, Verizon).
Third, enter your phone number and country in the corresponding fields marked “Phone number” and “Country.”
3. Submit the form
The Facebook Two-Factor Authentication Code Was Not Received
Scroll down the form after entering your email address, mobile network operator, phone number, and country.
You must now provide the error message (if applicable).
There are three choices: “That phone was recently used to verify another account,” “You have reached your code limit,” and “Other.”
You can’t get the two-factor authentication code, so choose “Other.”
Then, in the “Additional info” field, write that the Facebook two-factor authentication code was not received.
Finally, press “Send” to send the form.
Now, wait a few days and check your email to see if Facebook has responded.
In the email, Facebook will provide you with instructions on how to access your account.
Method 3: Report an issue with Facebook mobile texts
Reporting a problem with Facebook mobile texts is the third option.
You must access the “Report an issue with Facebook mobile texts” form to do this.
The form must then be filled out and sent.
Finally, wait a few days for Facebook to reply to you via the email address you provided.
Here’s how to report a problem with Facebook mobile texts:
1. Go to the “Report an issue with Facebook mobile texts” form
Report a problem with Facebook mobile texts.
First, you must access the “Report an issue with Facebook mobile texts” form.
To do this, open Google and type in “Report a problem with Facebook mobile texts.”
2. Fill up the form
Once you’re on the form, you’ll see a multiple-choice question along with various fields.
You must now fill out every field.
You must first describe the problem you’re having.
There are four different problems, including “Activating texts,” “Sending texts,” “Receiving texts,” and others.
Choose “Receiving texts” because you haven’t received the two-factor authentication code.
The second step is to fill out the “Mobile network operator” field with the name of your mobile network provider (for example, AT&T or Verizon).
Third, fill out the fields labelled “Phone number” and “Contact email address” with your contact information.
3. Submit the form
The Facebook two-factor verification code was not sent.
You must scroll down the form after providing your phone number and email address for contact.
You must now fill out a few more fields.
This includes the “Country” field and the “Describe the issue” field.
First, fill in the “Country” field with the name of your nation.
Second, in the “Describe the issue” field, explain that the Facebook two-factor authentication code was not received or sent.
Here is an example of a description: “Hello, I’m having issues receiving the two-factor authentication code. I require assistance in logging into my Facebook account.
Following the submission of the form, you must wait a few days before checking your email to see Facebook’s response.
In the email, Facebook will provide you with instructions on how to access your account.
Conclusion
Your Facebook account is secured by a feature known as two-factor authentication, or two-factor.
You can enable it by accessing your security and login settings.
If you enable it, a code will be required each time a user tries to log into your account using a different device.
If someone tries to log into your account using a different device, you’ll also be alerted.
The Facebook two-factor authentication code, however, does not always arrive.
If that’s the case, you should try the solutions listed above to resolve the problem.
